Two-Factor Authentication
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Two-Factor Authentication

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Setting Up Two Factor Authentication

Two Factor Authentication (also called 2-Factor Authentication of 2FA) is a method to enhance the security of your user account.

Just using a username and password is a weak way of protecting your data. While we have put some protection methods in place to control attacks, the strength of this protection is down to the effectiveness of individual's password management, so to improve security infoodle supports Two-Factor Authentication.

Two Factor Authentication requires an additional code to be entered after your username and password. This constantly changing code is produced independently of infoodle and you'll be asked to enter this number each time you log in.

Please Note
This Authentication code is obtained via an app on your phone such as Google Authenticator, Authy, or an equivalent app.

You will not recieve this code via Email or Text Message.

Video 1:51

Enabling Two Factor Authentication

To use this method you need to enable it on your account:

  1. Select your Profile icon (at the top right of the screen) and select Account
    Account.png

  2. Select Sign up for Google Two Factor Authentication
    Sign Up.png

  3. You are presented with a QR code which you need to scan on your phone.

    Download an Authenticator app from the Google Play, or Apple App Store, and once installed, launch the app, click the + on the app and scan the QR code.
    QR and Authenticate.png

  4. A code is displayed in the Authenticator app - enter this code into the box below the QR code on infoodle and select Authenticate.

  5. Next time you login, you will be prompted for the code. Launch the your Authenticator app again and you are presented with a new code.

Logging in using Two Factor Authentication

  1. Login to your site as usual by entering your username and password.

  2. infoodle will prompt you for a code. Go to the Google Authenticator, Authy or equivalent Authenticator app on your Phone/Device and obtain the code.
    Two Factor.png

  3. Enter the code into infoodle and select Login.

Disabling Two Factor Authentication

To remove your own Two Factor Authentication:

Once you are logged in:

  1. Select your Profile icon (at the top right of the screen) and click 'Account'.
  2. Under the Login information section select Remove Google Two Factor Authentication
    Remove.png

Removing Two Factor Authentication for another user

Sometimes a user will loose or upgrade their phone or is unable to use the Two Factor function any more. If you have the permission to assign roles, you are able to remove Two Factor Authentication from their login.

Once you are logged in:

  1. Search for their profile
  2. Select the Settings Gear Wheel icon and select Settings
  3. Under the Login information section select Remove Google Two Factor Authentication
Note:

If an Administrator has Enforced Two-Factor Authentication as a requirement, users will be required to set this up again after removing a previous Authentication

Enforcing Global Two Factor Authentication

To learn how to enforce Two Factor Authentication for all users, see Login Settings


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