---
title: "Change a member's payment day"
slug: "change-a-members-payment-day"
description: "Move a member to another of the product's payment days: which payments move with them, when an open renewal moves too, and when the change can't be saved."
tags: ["edit membership", "payment day", "membership payments", "payment days"]
updated: 2026-11-05T19:52:59Z
published: 2026-11-05T19:52:59Z
canonical: "help.infoodle.com/change-a-members-payment-day"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change a member's payment day

On a product that only takes payments on certain days of the month, you can move a member to another of its days.

## Before you start

#### Role Permissions

- **Manage finance configurations:** needed to edit a membership.

For more about what each role permission means, see [People Permissions](/docs/people-permissions).

---

## Change the day

1. Go to **Finance > Membership Products**.
2. Click the three dots on the product's row, then click **Members**.
3. Click the three dots on the member's row, then click **Edit**.
4. Choose the new day in the **Payment day** list.
5. Click **Save**.

The list offers the product's days, plus the member's current day if it was since removed. Once they move off it, it isn't offered again. A member with no day yet shows "Not set yet". Fortnightly memberships have no list.

---

## What moves

- **Payments still to come:** move onto the new day, never earlier than they were due. Payments taken, overdue or due today stay put. The last payment can then fall after the membership ends.
- **An open renewal:** moves too, unless it is already collecting. Then change the day on the renewal itself.
- **A bulk run membership's due date:** moves with its first payment, unless it has passed, so reminders count from the new day. If the run raised a Xero invoice, the **Saved** dialog says "The first payment is now due [date]. Change the due date on Xero invoice [number] to match: infoodle does not change invoices already in Xero."

---

## When the save is refused

Nothing is saved, not even your other edits, when you see:

- "The [amount] payment due [date] is still being processed. Change the payment day once it has gone through. Nothing was changed". A GoCardless Direct Debit instead "is still being collected by GoCardless, which usually takes 3 to 5 working days".
- "The renewal starting [date] is having its payments set up right now. Once that is done, change the payment day on the renewal itself (record [number]). Nothing was changed"

The member isn't emailed, so tell them their new date. The change shows in the membership's **Audit trail** as **Payment day of the month**, not in **History**.

Related articles

- [How payment days change a member's payment dates](/docs/how-payment-days-change-payment-dates)
- [Only take payments on certain days of the month](/docs/only-take-payments-on-certain-days-of-the-month)
- [Membership Payment Schedule](/docs/membership-payment-schedule)

## Related

- [Only take payments on certain days of the month](/only-take-payments-on-certain-days-of-the-month.md)
- [How payment days change a member's payment dates](/how-payment-days-change-payment-dates.md)
- [Membership Payment Schedule](/membership-payment-schedule.md)