---
title: "Creating a Work Queue"
slug: "creating-a-work-queue"
tags: ["Work queues"]
updated: 2024-07-28T21:39:58Z
published: 2024-07-28T21:39:58Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating a Work Queue

To create a Work Queue, select the Administration icon and select **Workflows** from the list of Administration options:
![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-LWW46T3X.png){height="" width=""}

Select the **Add work queue** option
![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-9OKA55IT.png){height="" width=""}

Complete the details relating to who owns the queue, who can add contacts to the queue, and if the contact remains in the queue unprocessed after a set time, which queue should these contacts be escalated to.

Finally, indicate if the owner of the queue should be notified when contacts are added to the queue.
![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-0PC3PLEY.png){height="" width=""}

Once settings are in place, select **Save Workf Queue** to complete the creation of the Work Queue.

## Related

- [Workflows](/workflows.md)
- [Work Queues](/work-queues-1.md)
- [The 'Work Queues' Widget](/the-work-queues-widget.md)
- [Adding People to a Work Queue](/adding-people-to-a-work-queue.md)