---
title: "Deleting a Receipt"
slug: "deleting-a-receipt"
updated: 2024-04-16T22:36:14Z
published: 2024-04-16T22:36:14Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting a Receipt

There are times when you realise that you have made a mistake on a printed (generated) receipt where a transaction was incorrectly allocated to an account code, campaign, person, etc, or you have issued a receipt in one persons name but they wish to have the receipt in both husband and wife's name.

There are a few steps to rectify this:

Step 1 - Search for the Printed Receipt (via Finance > Printed Receipts) Step 2 - Delete the current printed (or generated) receipt, Step 3 - Correct the mistake in the transaction, Step 4 - Re-receipt or receipt the new corrected transaction.

          **Please Note**

          

If you have emailed a receipt to the incorrect email address, and no change needs to be made to the Receipt itself, then you do not need to delete and re-receipt. For information on how to rectify this, see **[Resending a Receipt.](/v1/docs/resending-a-receipt)**

          **Please Note**

          

The **Printed** status on the Printed Receipts screen will display any Receipts that are in the Finalised (Printed) status. This includes receipts Generated and sent by email as well as those Generated to be printed and posted.

If you cannot find the receipt you are looking for, it may have a different Receipt Status. ![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-31RQ5RBO.png)

### Deleting a Receipt

1. Search for the printed receipt - see **[Searching for a Printed Receipt](/v1/docs/searching-for-a-printed-receipt)** and select the **Actions** button: ![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image%28986%29.png)
2. Make a note of the Original Receipt Number, then Select **Delete** to proceed with the deletion of the receipt: ![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image%28987%29.png)

3.After reading the warning notice, select **OK** to delete the receipt or select **Cancel** to return to the previous screen. . ![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image%28989%29.png)

1. To correct any of the incorrect allocations, see **[Editing a Transaction](/v1/docs/editing-a-transaction)** or if the transaction if it was a duplicate, see **[Deleting a transaction](/v1/docs/deleting-a-transaction)**
  1. If you integrate with Xero then instead of deleting the transaction, on the **Reconcile** screen you can click **Don't import**.
2. Once the details have been corrected you can now **[Generate Receipts](/v1/docs/generating-receipts)**

          
          

If the mistake that you made was to select to only receipt one individual and not e.g. husband and wife then you will need to edit the transaction appropriately and make sure that the couple have been **[issued joint giving numbers](https://help.infoodle.com/help/finance/receipts/issuing-joint-receipts)** in order to receipt them together.

### Note on Reissuing a Receipt

We recommend using the **Pre-Edit** function when re-issuing Receipts, as the Originally used Receipt number will not be Re-Used for the new Receipt.

**Pre-Edit** will allow you to make specific changes to individual receipts, such as adding a Note that this is a replacement Receipt, and that the previously issued receipt is now void, as shown below. ![image.png](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-U9F0WM4Y.png)

Once you have Pre-Edited all of the selected Receipts, clicking the **Save** option on the Pre-Edit screen will then proceed to Geerate all of the receipts, as shown in their Preview.

## Related

- [Receipts](/receipts.md)
- [Generating Receipts](/generating-receipts.md)