---
title: "How do I manage non-members?"
slug: "how-do-i-manage-non-members"
updated: 2021-11-09T00:07:35Z
published: 2021-11-09T00:07:35Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I manage non-members?

Within each organisation there are both Members and Non-Members. Sometimes it is easy to distinguish between the two and at other times it may not be so easy. For example, in a Church setting you may have regular Sunday service attenders and those who just attend special events. Or you may have children who attend children's programs but the parents do not attend.

Maybe you want to load all your suppliers contact details into infoodle, or all those who attended an event but are not a part of your organisation.

Let's look at two different ways to manage both Members and Non-Members:

### The Custom Fields method

You want to be able to send out a newsletter to Members but not to some of the people who just attended an event, or parents of children that only attend a kids program, etc.

#### Here's how you do it:

1. Make sure you have a custom field set up called **Newsletter** with a **Yes/No** answer field.  

[Click here](https://help.infoodle.com/docs/manage-fields) for more information on adding a new custom field.
2. Select **Reports** from the **Navigation** menu.
3. Under **Report Areas** click on **People**.
4. Under the **Create Criteria** tab click on the **Add criteria** button.
5. Choose **Newsletter equals Yes** as the criteria.
6. You could add another criteria **Email contains @**. This would mean infoodle will generate a list which only contains people with an email address.
7. Work through the **Choose Grouping** and **Select Fields** tabs.
8. Click the **Generate results** tab, save the criteria for future use and select Go to **infoodle Contact page** to email them, etc.

### The Groups method

1. Create a Group called **Newsletter**. [Click here](/v1/docs/adding-a-group) for more information on creating Groups.
2. Select **Contact** from the **Navigation** menu.
3. Under the **Send to** heading select the group you want to send an email to i.e. Newsletter.
4. Fill in all other information required and send your email. [Click here](/v1/docs/email-contact) for more information on sending emails/contact.

Give one of them a go!

          Note:

          

When you have created a Group, make sure you add people to the group who you want to receive the newsletter. The quickest way to do this is to use Reports and under Generate Results choose Add to an existing group.