Inserting a Link in an Email

Sometimes you may want to insert a link in your email which directs the recipient/s to: a form to fill in, such as an unsubscribe form; a registration form or a website of interest.

At its simplest, you can just create the link in the Content screen as follows:

1. Type the text you want the user to click
2. Select the text
3. Click the Insert/edit link icon
4. Paste into the link area the whole link you copied from the form (for example).
   

Note: the Target option sets what happens when the user clicks on the link. The Target setting in the example image above indicates that the URL, when selected, will result in a new webpage will be opened and the form, for example, will be displayed there.

5. To complete, click OK.

Adding Data to a Form

You can extend this so that the form is automatically populated with details of the contact the email was sent to. This can be very handy because sometimes people have their emails forwarded to other email accounts and as such they don't always know which email address you sent to, and therefore which email address to unsubscribe.

To do this, we need to adjust the link. This adjustment will depend on the form you created. What you are going to create is something to tell infoodle what information to put in each field, in order.

Using our example form, the email address is the first field on the screen, and the reason is the second. Therefore our link would need the following added after the link

&f1={email_address}

This tells infoodle to place the email address in field 1.

If your form had first and lastname, then the email address, then the email address is field 3. In this case the following is required:

&f1=&f2=&f3={email_address}

so f1 and f2 are required even though they are blank. The field information is separated by the & sign.

In these examples, {email_address} is a standard personalisation field - you could choose any of the personalisation fields you need to make your form work for you.

So - our full example would look like this.

https://crm.infoodle.com/form_process?g=3e5ccc8c-977c-4e44-aa2a-bcc0accc09a8&f1={email_address}

Use this full link in your email. Try clicking on the above and see how ours works.