---
title: "People Permissions"
slug: "people-permissions"
updated: 2026-05-25T02:34:21Z
published: 2026-05-25T02:34:21Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# People Permissions

This article explains the **People** permissions in infoodle — the role permissions that control what a user can see and do with the people, households, and contact records in your database. People permissions live alongside **Groups**, **Reports**, **Contact**, **Finance** and the other permission groups inside each role.

## Where to find people permissions

People permissions are configured per role. To see them:

1. Click the **administration cog** in the top right, then click **Roles**.
2. Find the role you want to inspect or change, and click **Edit** next to it.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-ACLQL49G.png)

1. Scroll to the **People** section. Each row is one permission with a tick-box

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-KROWZSD7.png)

1. Click **Save** at the bottom of the role editor to apply the changes.

Ticking a permission grants it to every user who holds the role; clearing the tick removes it.

---

## People permission criteria

Below is each role permission that appears in the **People** section of the role editor, grouped by what it lets a user do. The names below are exactly the labels you see on the Roles page.

**Important:** some permissions expose private data, grant administrative power, or remove records — review them carefully before granting.

### Finding and viewing people permissions

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-SM869PWW.png)

**Search People** The baseline permission for the People area. Lets the user open **People & Households**, search the database, and view profiles they are allowed to see.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-CSW0BLBL.png)

**Has Staff view of all people** Reveals fields your tenant has marked as staff-only on each profile — typically the most sensitive data, such as date of birth, safeguarding notes and pastoral context. Pair with **Field Permissions for People** to control which individual fields the role can see.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-F9PI5EJ4.png)

**Can see archived people** Lets the user tick the **Archived** checkbox in people search and see archived profiles. Without this, archived people are hidden from search results and lists.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-PSIMW2T6.png)

**Online Directory** Restricts the user to the contact items ticked **Visible** for people outside the groups they administer. Use for directory-only users who should only see public contact info.

**Limit view to just directory settings** A stricter form: limits the user to the **Visible** items even for people in groups they are a full member or administrator of.

**Privacy tip:** combine **Online Directory** and **Limit view to just directory settings** with **Search People** to publish a member directory while keeping non-Visible fields private.

### Editing people permissions

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-E4UK9YO1.png)

**Edit any person and household contact details** The broad edit permission. Lets the user open the **Edit** form on any person they can view and change names, phone numbers, emails, custom fields and household details.

**Edit my household and contact details** A scoped edit permission. Lets the user edit only their own profile and the other members of their household. Use for self-service users who maintain their own contact details.

**Edit person dropdown lists** Lets the user manage the configurable dropdown lists used on the person form (for example, phone types or contact-method preferences). Grant only to users responsible for configuration — changes affect every record that uses the list.

### Adding, archiving and deleting people permissions

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-MBM6P40E.png)

**Add new people** Lets the user create new person records. Without this tick, the **Add a new person** action is hidden.

**Able to archive people** Lets the user archive a person record. Archiving keeps the person in the database but removes them from active lists and reports. It is the first step of the two-step delete flow.

**Can delete people from the database** Lets the user permanently delete a person record. Deletion is a two-step archive-then-delete flow, so this permission only takes effect alongside **Able to archive people**. Once deleted, there is no in-product restore — recovery requires a database restore from backup by infoodle support.

### Notes permissions

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-GNANZZV7.png)

**Can see my notes** Lets the user see notes they have authored themselves on people they can view.

**Can see general people notes** Lets the user see general notes (notes not restricted to a specific note-visibility role) on people they can view.

**Add general notes to people** Lets the user add new general notes to a person's profile.

### Communication history permissions

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-P0OUEM7K.png)

These three permissions expose communications sent by other staff members to a contact. They are GDPR-relevant — reading another staff member's correspondence with a parishioner is, in data-protection terms, accessing a third party's communications.

**See emails others have sent** Lets the user see the email history of any person they can view, including emails sent by other users. Without this tick, the user only sees emails they themselves sent.

**See texts others have sent** The SMS equivalent. Lets the user see texts other users have sent to the contact.

**See documents others have sent** The documents equivalent — visibility of documents (PDF letters, receipts and the like) other users have sent to the contact.

### Account and role administration permission

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-APJWWXCK.png)

**Create accounts and roles** Grants the ability to create logins and assign roles. A user with this permission can effectively grant themselves or anyone else any other permission on this page — by editing an existing role or building a new role and then assigning it. Treat this like a system-administrator permission and review the role-holders regularly.

### Other people permissions

**Access actions features** Lets the user open and use the Actions area (workflow-driven follow-up tasks attached to people).

**Home page widget - birthdays** Adds the **Birthdays for the next 7 days** widget to the user's dashboard.

Your tenant may show additional People rows beyond those above — for example, **Approve edits to household and contact details**, **Edit users involvement** and **Add new households** appear only when their tenant features are enabled. The label on the Roles page is always the canonical name.

---

## How to Edit People Role Permissions

1. Click on the **administration cog** in the top right, then click on **Roles**.
2. Click **Edit** next to the role you want to change.
3. Tick the permissions you want the role to grant, and clear the ones you want to remove.
4. Click **Save** at the bottom of the page.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-3AMCY1R1.png)

The change applies to every user who already holds that role.

For **granting** a permission, signed-in users pick up the change at their next session re-check; signing out and back in is the quickest way to refresh. For **revoking** a permission — particularly when off-boarding a staff member — also disable the user's login under **Administration → People → [the person] → Login** so their access terminates immediately.

---

## The cluster-member restriction

At the bottom of the role editor is a **Cluster** section with the role permission **Is a member of a cluster**. This is a restriction modifier that changes how the People permissions above behave for the user.

![Image](https://cdn.document360.io/d198920d-a212-4177-85f9-e1abc92e7ab3/Images/Documentation/image-5UYXS872.png)

When **Is a member of a cluster** is ticked, the user is treated as a group-restricted (cluster) member: the People permissions in the role apply only to people who are members of a group the user is a full member or administrator of.

So if a role has both **Edit any person and household contact details** and **Is a member of a cluster** ticked, the user can edit any person within their cluster — not any person in the whole database.

Use the cluster restriction as your main scoping tool. If a role needs a broad permission such as **Edit any person** for day-to-day work, ticking **Is a member of a cluster** confines that power to the user's own groups. This is usually easier to audit than building narrow custom roles.

The accompanying tick-box, **Can duplicate check whole database**, lets a cluster member request a duplicate check against the full database when adding a new contact, even though their day-to-day visibility is restricted to their cluster.

---

## Common questions

#### I ticked Edit any person and household contact details but the user still cannot see archived people.

The edit permission and the archived-visibility permission are separate. To let the user edit archived people, also tick **Can see archived people**.

#### The user has Add new people but the Add button is missing.

Adding a person also requires **Search People**, the gateway to the People area. Tick both.

#### The user can see their own emails but not emails sent by other team members.

Tick **See emails others have sent**. The same applies to **See texts others have sent** and **See documents others have sent**.

#### I want a user who can update their own details but nobody else's.

Give them **Edit my household and contact details**, and leave **Edit any person and household contact details** unticked.

#### I want a user who can edit only the people in their own group, not the whole database.

Give the role **Edit any person and household contact details**, then in the **Cluster** section at the bottom of the role editor tick **Is a member of a cluster**. The combination grants edit power scoped to the user's own groups.

#### How do I let a user delete a person?

Tick **Able to archive people** and **Can delete people from the database**. Deletion is a two-step archive-then-delete flow, so both permissions are needed.

---

**Related articles**

- [Adding a Person](/v1/docs/adding-a-person)
- [Editing a Person](/v1/docs/editing-a-person)
- [Archiving a Person](/v1/docs/archiving-a-person)
- [About Permission Roles](/v1/docs/permissions)
- [Adding a New Role](/v1/docs/adding-a-new-role)
- [Editing a Role](/v1/docs/editing-a-role)
- [Role Permission Examples](/v1/docs/role-permission-examples).

## Related

- [Roles](/roles.md)
- [Role Information Details](/role-information-detail.md)
- [About Role Information Details](/role-information-details.md)
- [Deleting a Role](/deleting-a-role.md)
- [Editing a Role](/editing-a-role.md)
- [About Permission Roles](/permissions.md)
- [Adding a New Role](/adding-a-new-role.md)
- [Changing a Person's Role](/changing-a-persons-role.md)
