Searching the History Tab

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From a person's profile page you are able to search a persons history tab in order to see the communication that has gone out to an individual.

However, you will only be able to see the communications that you have been given permission to see. This is because:

You have the permission in your role to view email, documents and /or texts that others have sent.
You are a part of the group that the permission is assigned to.
You sent the email yourself.
The permission is set for anyone to view.

Email, Text and Documents (letters) that have been sent
Who sent the communications
If the email has been opened - This may not always be visible, dependant on receivers provider settings
Date created, sent or opened
Who the visibility has been set to
Content of the message
If the text has been delivered

A document can be reprinted from this page.

An email can be resent from the Sent Items folder.

For more information see Searching Email Sent Items

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