User Account Settings

The Account page enables you to make various changes to your personal profile settings or user login settings. You can access the Account page by selecting My Account from your Dashboard, or by selecting your Profile icon in the bottom left ...

There may be times that you may need to update your Username, or your Password. This can be done via the Account page for your user login Changing your Username/Password: On the Dashboard select My Account . Select the Login box a...

About Two-Factor Authentication Two-Factor Authentication (also called 2-Factor Authentication of 2FA) is a method to enhance the security of your user account. Please Note As of April 1st 2023, Two-Factor Authenticat...

For access to infoodle we recommend that each separate user be issued their own unique login account, with their own Username and Password and Two-Factor Authentication. However, there are some situations where several users may share roles or fun...

Remove Two Factor Authentication for another user Please Note: If you do not have access to your 2FA Code to log into infoodle, please contact the one of the Administrator user(s) for your Organisation. They will be abl...

If you are using a Cell Phone or other mobile device such as an iPad or Tablet to access your Two Factor Authentication codes, then these codes are in most cases tied to that Device and your Authenticator App Account (depending on which app you are ...

Please Note This Help Page is for users of the infoodle software product in relation to logging in to their infoodle user accounts with Two-Factor Authentication Enabled. If you are not an infoodle user and have iss...