---
title: "What Is \"On Behalf of\" ?"
slug: "what-is-on-behalf-of"
description: "Why infoodle emails show [on behalf of] in the From line: what recipients see as sender and reply address for infoodle inbox vs own domain, verified or not."
updated: 2026-10-17T04:34:16Z
published: 2026-10-17T04:34:16Z
canonical: "help.infoodle.com/what-is-on-behalf-of"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.infoodle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What Is "On Behalf of" ?

Emails sent out through infoodle must use a verified domain. This reduces the chances of spam and increases the chances of your emails getting into people's inbox.

There are several scenarios when sending emails (using John Volunteer as the example): Note that you can change the name part by clicking the data shown beside the 'From' on the email screen and edit the name.

**Send using the infoodle inbox - and your email domain is NOT verified** The person's name and random number are used as the name, and mail.infoodle.com is the domain. The reply address will be your infoodle inbox address so that infoodle can capture the email. The user sees: John Volunteer [john_volunteer_11111111@mail.infoodle.com](mailto:john_volunteer_11111111@mail.infoodle.com) The user clicks 'reply', the user sees: john_volunteer_11111111@mail.infoodle.com

**Send using the infoodle inbox - and your email domain IS verified** Your email address from a verified domain is used as the 'from'. The person's name and random number are used as the name, and infoodle.com is the domain is used for the reply so that infoodle can capture the email. The user sees: John Volunteer [john.v@example.com](mailto:john.v@example.com) The user clicks 'reply', the user sees: john_volunteer_11111111@mail.infoodle.com

**Send using my own verified email domain** The user sees: John Volunteer [john.v@example.com](mailto:john.v@example.com) The user clicks 'reply', the user sees: john.v@example.com

**Send using my own non-verified email domain** The user sees: John Volunteer [on behalf of john.v@example.com] [john_volunteer_11111111@mail.infoodle.com](mailto:john_volunteer_11111111@mail.infoodle.com) The user clicks 'reply', the user sees: john.v@example.com

In some circumstances in this non-verified scenario - you may also see The user sees: Richard Smith [on behalf of john.v@example.com] [john.v-at-example.com@mail.infoodle.com](mailto:john.v-at-example.com@mail.infoodle.com) The user clicks 'reply', the user sees: john.v@example.com