Why is my report blank?

There are a number of reasons that your report is not displaying the results you though it might. It could be


One of the reasons could be the relationship between your criteria. Here is an example below:

If you change the and to an or then you will get more results. The above report criteria is looking for everyone that is in the Donor Mailouts Quarterly group AND the Donor Mailouts six-monthly group which is why there are no results because there is nobody in both groups. Here's how to change the and to an or:

1. Click on the red X alongside the second criteria

2. Click on the or alongside the first criteria.

3. Select the other group from the dropdown list.

4. You criteria should look like this now.

This means that you are looking for everyone in the one group OR in the other group and should return results.