Converting an Organisation to a Person Contact or Vice Versa
  • 1 Minute to read
  • Dark
    Light

Converting an Organisation to a Person Contact or Vice Versa

  • Dark
    Light

Article summary

When adding a person you can choose to identify the contact as an organisation or a person.

On the person page, you can switch or convert a contact to be an organisation contact, and if its an organisation contact, convert to be a person contact. These options are shown as appropriate in the persons menu. Note that if there is already an organisation contact in the household and you are on a person contact, you cannot switch this contact to an organisation contact - this is because you can only have 1 organisation contact per organisation.

Here is how to switch an organisation to a person contact:

  1. Search for the person or organisation profile.
  2. On the profile page click on the settings cog alongside the name.
    image.png
  3. Click Convert to an organisation contact or Convert to a person contact depending on which way you are switching.
  4. Complete the relevant fields you are prompted to complete.
  5. Click Save.

Was this article helpful?