If someone has filled in an Unsubscribe form or requested that they wish to stop receiving emails from your organisation there are a couple of ways to make sure that the person is removed from future mailouts.
De-activate their email address
This is best if they don't want to receive any communication from you.
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Go to the person's profile page
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Click the edit button. Here's more info on editing a person.
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To de-activate an email address, untick the box next to where it says 'Active?'
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Remember to click Save.
infoodle will only send an email or text message if the address or phone number is active.
This is displayed by a line below. No line below means it is de-activated.
Remove the person from the Group
This is more appropriate if they don't want to be included in certain lists or groups.
- Go to the Group page the person is in.
- Click on 'Edit' next to their name.
- Click the Remove button to completely delete them from this group or alternatively under 'Permission' change them to a Past Member.
- Click Save.
If the mailing list is generated in the reports area by a certain criteria then you may need to edit the critieria field to make sure the person is excluded.