Email Response
  • 1 Minute to read
  • Dark
    Light

Email Response

  • Dark
    Light

Article Summary

You've built your form and applied the Form Settings, you now need to create an email response that will be sent to the user completing the form. Select the Email Response tab and set it up with information similar to the example below. As you'll see, setting up the email response here is very similar to creating an an email template using Basic Email.

image.png

When a form includes an email address, you can opt to make this an address to send submitters email email address, that is, you can send a message back to this email address. The email can contain any of the data on the form.

A repeating block can only occur once on the email.

Settings

  1. Select an email Template to base your new email on (if you have one setup in the email content area). This is optional.

  2. Set who the email is coming from in the From name field.

  3. Enter the From email address.

  4. Set the Design to use (if you have one setup in the email content area). This is optional.

  5. Enter an Email Subject.

  6. Send - One email will be sent to the first "Active" email address - one email will be sent to the email address on the form and if there are multiple email addresses then it will send it to the first email address. The name addressed will be the one that is associated with the first email address sent to.

  7. Build the content of the email. On the left is the list of fields that are taken from the form. Click on the email where you want the content and then click on the field you want to add there.

If you are allowing more than one person to register per form by using the Repeating people block, note that only one email response will be sent to the first Active email address. Active email address is the first one on the form that has the Active email address? box ticked in the Build form screen (see screenshot below).

image.png


Next Step

Was this article helpful?