The Email Response tab lets you set up the automated confirmation email sent to the person who submitted the form. It works similarly to building an email template in infoodle.
Which email address does it send to?
infoodle sends to the first email address field on the form. If the form has a repeating people block, only the first person receives the email — others in the block do not.
| When is the email sent? | |
|---|---|
| Scenario | When the email is sent |
| No payment on the form | Immediately on submission |
| Payment via Stripe, GoCardless, or Ezidebit | After the person completes the payment step |
| Cash / Direct Credit / Free Text payment | Immediately on submission (payment isn't confirmed at this point) |
Settings
| Field | What it does |
|---|---|
| Load Basic Template | Optionally base the email on an existing email template from your Email Templates library. |
| From name | The name the email appears to come from. |
| From email address | The reply-to address for the email. |
| Mail Type | Categorises the email (used for reporting and unsubscribe handling). |
| Design | Apply an email design from your Email Templates library. Optional. |
| Email subject | The subject line of the confirmation email. |
Building the email content
Use the rich-text editor to write your email. To include data from the form submission, place your cursor in the email body where you want the value to appear, then click the relevant field from the Available fields list on the left.
Available fields include:
- Form entry ID and date/time of entry
- Person's name (full, first, or surname)
- Person or household address
- Email address and cell phone
- Amount, recurring period, recurring period start/end
- Pay/donate method and bank details
- Gift Aid status
Note: If your form includes a repeating people block, that block can only appear once in the email content.
Form Settings — control availability, notifications, and what happens after submission
Publishing a Form — make your form live and get the sharing link
Confirm approval changes — configure who reviews and approves entries