Glossary of Technical Terms
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Glossary of Technical Terms
- 5 Minutes to read
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| Word / Phrase | Meaning | Layman's translation | Further information |
|---|---|---|---|
| 2FA (2 Factor Authentication) | An additional security layer requiring two forms of identification before granting access | Needing both a password and a code provided from an app on your mobile, to provide additional security when logging in. | Two-Factor Authentication (2FA) |
| Algorithm | A finite sequence of mathematically rigorous instructions, typically used to solve a class of specific problems or to perform a computation | It’s a set of rules that a computer follows to solve a problem or complete a task. | |
| API (Application Programming Interface) | A set of rules that allows different software applications to communicate with each other | It’s the method by which different programs talk to each other. | |
| Audit Trail | A security-relevant chronological record, set of records, and/or destination and source of records that provide documentary evidence of the sequence of activities that have affected at any time a specific operation, procedure, event, or device. | A date and time-stamped record of the history of activities, to-dos, and details. | |
| Cluster | A group of related items or data points in a system, often used for organisation. | In infoodle, Clusters provide a way to control user access to contacts. | Clusters |
| CRM (Customer Relationship Management) | Software used to manage and analyse customer interactions and data throughout their lifecycle. | It’s a system that helps businesses keep track of their customers and communications. | |
| CSS code (Cascading Style Sheets) | Code that controls the visual appearance of a website, such as colours and fonts. | The code that defines the appearance of the site. | |
| CSV file (Comma-Separated Values) | A simple file format used to store tabular data, where each line is a data record. | It’s a type of spreadsheet saved as text, where columns are divided by commas. | |
| Dashboard | An information management tool that receives data from a linked database to provide data visualisations. | An overview of the data you need, that is visually presented in one place. | Dashboard |
| Data Import Tool | A tool used to bring external data into a system, often from spreadsheets or other databases. | It’s a feature that helps you upload and add new data. | Import Data |
| DNS (Domain Name System) | The system that translates domain names into IP addresses. | It’s the system that finds the correct location of a website on the internet. | |
| Domain | The main address used to access a website. | It’s the name of a website, like example.com. | |
| Fields | Areas in a form or database where specific pieces of information are entered or stored. | It’s the spaces where you input information so you know what you need to know about people. | |
| Firewall | A security system that controls the incoming and outgoing network traffic based on predetermined security rules. | It’s a protective barrier that blocks unauthorized access to a network. | |
| Form Logic | Rules applied to forms that determine how they behave based on user input. | It’s settings that make a form respond differently depending on what you enter. | Form Page Break |
| GA Tracking Code (Google Analytics) | A analytics service that helps measure traffic and engagement across various platforms via HTML code. | Using Google Analytics, it records important information about your site so you can see link clicks, page visits, and more. | Adding GA4 Tracking Code |
| Giving Number | A unique identifier assigned to individuals or households within a database for tracking donations. | It’s a specific number assigned to donors for tracking their contributions. | Giving Numbers |
| HTML (HyperText Markup Language) | The standard language used to create and structure content on the web. | It’s the code that structures content on a webpage. | |
| IMAP (Internet Messaging Access Protocol) | An internet standard protocol used by email clients to retrieve email messages from a mail server over a TCP/IP connection. | IMAP provides a shared mailbox for your email messages, syncing messages with the mail server, which is especially helpful if you check your email on multiple devices. | |
| Integration | The process of connecting various types of software sub-systems, typically through their APIs, to create a unified single system for data analysis, and providing real-time updates. | Bringing together one or more systems allowing information to be shared between the connected systems. | |
| IP Address | A unique string of numbers identifying each device connected to a network. | It’s the number assigned to your device when it’s connected to the internet. | |
| JavaScript | An object-oriented computer programming language commonly used to create interactive effects within web browsers. | The code used to create and control website content that changes on the screen without having to refresh the page. | Adding JavaScript (Forms) |
| Malware | Software designed to harm or exploit any programmable device or network. | It’s harmful software that can infect and damage your computer or steal information. | |
| Merge Tags | Placeholders in emails or documents that are automatically replaced with personalised information. | They are automatic fillers that personalise documents or message. | Email Merge Tags |
| Navigation Tree | A hierarchical structure that shows the arrangement of pages or items in a system. | It’s the outline or map that shows how different parts of a website are connected. | |
| Payment Gateway | An intermediary online service between a merchant and the financial institution processing the payment, that allows businesses and individuals to accept payment from customers through their websites or mobile applications. | A technology used to accept online purchases and donations for processing. | Payment Methods and Set Up |
| Ticket | A record or document used to track support requests or issues in a system. | It’s a file that logs a problem or request for help. | |
| UI (User Interface) | Software that is designed to allow a computer user to interact with the operating system of a machine or system. | The point at which a human user interacts with a computer, website or application. | |
| Widget | An application, or a component of an interface, that enables a user to perform a function or access a service. | A mini app that displays a small amount of information on screen at all times. | Widgets |
| Workflow | The sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion. | Workflows show what tasks are to do, when they get done, and who is responsible for them. | Workflows |
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